Cookie Policy- Upendo Group

We respect the privacy of visitors using www.upendotech.com and associated sites or pages (our "websites"). This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.

To review the privacy policy that applies to visitors of our websites, please see our Privacy Policy.

Our websites use cookies, in combination with pixels, local storage objects, and similar devices (collectively, "cookies" unless otherwise noted) to distinguish you from other users of the website.

You do not need to allow cookies to visit most of the websites. However, enabling cookies may allow for a more tailored browsing experience and is required for certain parts of the website to work. In the majority of cases, a cookie does not provide us with any of your personal information.

For further information about this policy, please contact support@upendotech.com

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. When you visit our site, strictly necessary cookies will be placed on your device. You can change the cookie settings that will be placed when you visit our website by changing the settings on your browser or by visiting the Cookie Preference Centre by clicking on the Cookie button at the bottom of this policy.

Key concepts

1. First and third-party cookies: First-party cookies are those set by a website that is being visited by the user at the time (e.g., cookies placed by www.upendotech.com). Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user.

2. Persistent cookies: These cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

3. Session cookies: These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

How to delete and block our cookies

You can change your cookie preferences when you visit our website by going to the Cookie Preference Centre by clicking on the Cookie button at the bottom of this policy. You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our site.

Changing your cookie settings

You can change your cookie settings by going to the Cookie Preference Centre by clicking on the Cookie button at the bottom of this policy.

Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise, you should use the 'Help' option in your internet browser for more details.

• Cookie settings in Internet Explorer
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari

Can I withdraw my consent?

If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings or clicking on the Cookie button at the bottom of this policy and change your settings.

For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/Default.aspx?page=2

Your consent

Strictly necessary cookies do not require your consent.

For performance, functionality, targeting and social media cookies, we request your consent before placing them on your device. You can give your consent by continuing to use our website, or by clicking on the appropriate button on the banner displayed to you, or by going to the Cookie Preference Centre. If you do not wish to give consent or wish to withdraw your consent to any performance, functionality, targeting or social media cookies at any time, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this or by changing your settings in the Cookie Preference Centre. Please note that disabling these cookies will affect the functionality of the website and may prevent you from being able to access certain features on the website.

What cookies do we use and why?

To find out about specific cookies we use on this site, please see below.

The cookies used on our site are categorised as follows:

• 1. Strictly necessary
• 2. Performance
• 3. Functional
• 4. Targeting
• 5. Social Media

Strictly necessary

'Strictly Necessary' cookies let you move around the website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.

We use these Strictly Necessary cookies to:

• Identify you as being logged in to the website and to authenticate you
• Make sure you connect to the right service on the website when we make any changes to the way it works
• For security purposes

If you prevent these cookies, we can't guarantee how the website or the security on the website will perform during your visit.

Performance

'Performance' cookies collect information about how you use our website - e.g. which pages you visit and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users and measure how effective our content is.

We use performance cookies to:

• Provide anonymous statistics on how our website is used
• Help us improve the website by measuring any errors that occur

Some of our performance cookies are managed for us by third parties. However, we don't allow the third party to use the cookies for any purpose other than those listed above.

Functional

We use functional cookies to enable us to provide you with enhanced functionality and personalisation. These cookies may be set by third party providers whose services we have added to our pages.

If you do not add these cookies then some of these services may not function properly.

Targeting

We use targeting cookies to deliver content that is more relevant to you and your interests. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Social media

These cookies are set by a range of social media services that we have added to our website to enable you to share our content with your peers or networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.

More information about cookies

Useful information about cookies can be found at: http://www.allaboutcookies.org/

What specific cookies do we use on this website?

The following is a brief overview of the types of cookies used on our website:

1. Strictly Necessary Cookies
- Purpose: Essential for website functionality
- Example: Session cookies for user authentication

2. Performance Cookies
- Purpose: Analyse site usage to improve performance
- Example: Google Analytics cookies (_ga, _gid)

3. Functional Cookies
- Purpose: Remember user preferences
- Example: Language preference cookies

4. Social Media Cookies
- Platforms: Instagram, LinkedIn, Facebook
- Purpose: Enable content sharing and social media integration
- Examples:

Instagram: ig_did, rur, urlgen

LinkedIn: bcookie, lidc, UserMatchHistory

Facebook: fr, _fbp

5. Marketing Cookies
- Purpose: Track email marketing effectiveness
- Example: Cookies set by our email marketing platform to monitor email opens and clicks